Terms and Conditions — Your Agreement with heybet

1 General Terms of Use

Welcome to heybet — an online gaming and entertainment platform designed for users in Bangladesh. These terms and conditions govern your use of the heybet website located at heybet.cc, our mobile application, and all services provided through these platforms. When we say "heybet," "we," "us," or "our," we are referring to the platform and its operating entity. When we say "you," "your," or "user," we are referring to any individual who accesses or uses heybet in any capacity.

By using heybet, you acknowledge that online gaming involves financial risk. You should only participate with funds you can afford to lose. heybet provides entertainment services and does not guarantee any winnings or profits. All games on heybet operate using certified random number generators, meaning outcomes are entirely random and cannot be predicted or manipulated by either the user or heybet.

These terms apply to all users regardless of how they access heybet — whether through a web browser, the mobile app, or any other means. Additional terms may apply to specific promotions, games, or features, and those will be clearly communicated where relevant.

2 Eligibility Requirements

To use heybet, you must meet all of the following eligibility criteria:

• You must be at least 18 years of age. heybet strictly prohibits underage gaming and will close any account found to belong to a minor immediately, forfeiting any remaining balance.
• You must be legally permitted to participate in online gaming activities under the laws applicable to your jurisdiction and location.
• You must provide accurate and truthful personal information during registration. Providing false details — including a fake name, incorrect date of birth, or someone else's identity — is a serious violation that will result in permanent account closure.
• You must not have been previously excluded or banned from heybet for any reason.
• You must be acting on your own behalf and not on behalf of any other individual or entity.

heybet reserves the right to request identity verification documents at any time. This may include government-issued photo ID, proof of address, or proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

3 Account Registration and Security

Each user is permitted to hold only one account on heybet. Creating multiple accounts — whether to exploit bonuses, circumvent restrictions, or for any other reason — is strictly prohibited. If duplicate accounts are detected, heybet will close all but the original account and may forfeit balances on the duplicate accounts.

You are fully responsible for maintaining the security of your account credentials. This includes your username, password, and any other authentication information. Do not share your login details with anyone else. heybet will never ask you for your password via email, chat, or phone. If you suspect that your account has been compromised, contact heybet support immediately.

heybet is not liable for any losses resulting from unauthorised access to your account that occurred due to your failure to protect your login credentials. We strongly recommend using a strong, unique password and enabling any additional security features offered by the platform.

4 Deposits and Withdrawals

heybet supports a range of local payment methods popular in Bangladesh, including bKash, Nagad, Rocket, and other options as they become available. All transactions on heybet are processed in Bangladeshi Taka (BDT).

Key deposit and withdrawal terms include:

• Deposits are processed instantly in most cases. Occasionally, delays may occur due to payment provider processing times, which are outside heybet's control.
• Minimum and maximum deposit and withdrawal limits apply and are displayed on the relevant pages within your account. These limits may vary depending on your account status and verification level.
• Withdrawals are processed within the timeframe stated on the platform, typically within 24 hours. Processing times may be extended if additional verification is required.
• You must withdraw funds using the same payment method used for your most recent deposit, unless that method does not support withdrawals, in which case an alternative will be arranged.
• heybet does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own fees, which are your responsibility.
• heybet reserves the right to request identity verification before processing any withdrawal, particularly for larger amounts or when suspicious activity is detected.
• Funds deposited into your heybet account must be used for gaming activity. Depositing and immediately withdrawing without any gaming activity may be considered misuse and could result in account restrictions.

5 Bonus and Promotional Terms

heybet regularly offers bonuses and promotions to both new and existing users. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:

• Bonuses carry wagering requirements that must be completed before any winnings from the bonus can be withdrawn. The specific wagering requirement for each promotion is clearly stated on the offer page.
• Wagering requirements must be met within the specified timeframe. If the timeframe expires before requirements are met, the remaining bonus balance and associated winnings will be removed.
• heybet reserves the right to modify, suspend, or cancel any promotion at any time. Any changes will not affect bonuses already claimed and in progress.
• Bonuses are intended for recreational players. Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, using coordinated strategies with other users, or employing automated systems — will result in the forfeiture of bonus funds and associated winnings, and may lead to permanent account closure.
• Only one bonus can be claimed per promotion per user unless otherwise stated. Claiming the same bonus through duplicate accounts is considered abuse.
• heybet may exclude certain games from contributing to wagering requirements or assign different contribution percentages to different game categories. These details are specified in each promotion's individual terms.

6 Gameplay Rules and Fair Use

All games available on heybet — including Mines, Dragon Fishing 2, Star Fishing, E-Sports betting, Let's Shoot, Blackjack, and all other titles — operate using certified random number generation technology. Game outcomes are entirely random and fair.

Users must not attempt to interfere with, manipulate, or exploit any game or system on heybet. This includes but is not limited to:

• Using bots, scripts, automated software, or any form of artificial intelligence to play games or place bets.
• Exploiting bugs, glitches, or errors in any game. If you discover a bug, you are required to report it to heybet support immediately. Any winnings obtained through exploitation of a known or unknown bug may be voided.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using any device, software, or technique to gain an advantage not intended by the game design.

In the event of a system malfunction or error during gameplay, heybet reserves the right to void affected bets or game rounds and refund the original stake amount. heybet is not liable for any potential winnings lost due to system errors.

7 Responsible Gaming

heybet is committed to promoting responsible gaming practices. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings at any time.

If you request self-exclusion from heybet, your account will be closed for the specified period and you will not be able to open a new account during that time. Any attempt to circumvent self-exclusion by creating a new account will result in the closure of the new account and forfeiture of any balance.

For more details on our responsible gaming policies and available support resources, please visit our Responsible Gaming page.

8 Privacy and Data Protection

Your privacy matters to heybet. We collect, store, and process personal data in accordance with our Privacy Policy. By using heybet, you consent to the collection and use of your data as described in that policy.

Key points include:

• heybet collects personal information necessary for account registration, identity verification, payment processing, and legal compliance.
• Your data is stored securely using industry-standard encryption and access controls.
• heybet does not sell your personal data to third parties. Data may be shared with payment processors, verification providers, and regulatory authorities as required by law.
• You have the right to request access to your personal data, correction of inaccurate data, or deletion of your data subject to legal and regulatory requirements.

9 Limitation of Liability

heybet provides its services on an "as is" basis. While we strive to maintain a reliable, secure, and fair platform, we cannot guarantee uninterrupted service. heybet shall not be liable for:

• Any losses incurred as a result of normal gameplay. Gaming involves risk and losses are a natural possibility.
• Service interruptions caused by technical issues, maintenance, internet connectivity problems, or factors beyond our reasonable control.
• Unauthorised access to your account resulting from your failure to safeguard your credentials.
• Any indirect, consequential, or special damages arising from your use of heybet services.

heybet's total liability to any user for any claim arising from or related to the use of our services shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

10 Changes to These Terms

heybet reserves the right to update, modify, or amend these terms and conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. Significant changes will be communicated to registered users via email or in-platform notification.

Your continued use of heybet after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using heybet and close your account by contacting support.